FAQ
The Basics
What can I get in brickavant?
Each set you purchase here includes: a physical printed instruction manual and a high-quality parts pack from the GOBRICKS™.
What is GOBRICKS?
GOBRICKS is a LEGO-compatible brick brand known for its perfect fit and precise color matching — just like LEGO, but at a much more affordable price.
What about copyright?
Every set on Brickavant is an original creation. We hold the proper rights to sell them, and designers receive a commission for each set sold.
Shipping
Available shipping methods?
We offer various shipping options. Standard shipping is affordable and includes tracking and insurance but may take longer. For faster delivery, choose our express service.
Which countries do you ship to?
We ship products to every country using different shipping methods. However, shipping costs and delivery times will vary depending on the method and destination.
How long does shipping take?
Standard shipping usually takes about two weeks. If the item is out of stock, it may take an additional week.
Payment Methods
What payment methods do you accept?
We usually use the shopping cart’s default PayPal payment. If you prefer other methods, please contact our customer service team.
Which currencies do you accept?
PayPal supports most currencies worldwide, allowing you to pay in your preferred currency.
Orders and Returns
How do I place an order?
No account registration is required. Simply click "Add to Cart", then go to the cart and click "Checkout". Choose your country and shipping method, fill in your shipping details, and proceed to payment. We will use the email you provide to send order updates and tracking information.
Have questions about the products I received?
Please feel free to contact our customer service team anytime for assistance.
Can I cancel my order or return a product?
You can cancel your order and receive a full refund before the shipment is dispatched. If you wish to return a product after receiving it, please keep the product and packaging intact and contact our customer service to arrange the return. Return shipping costs will be your responsibility.
How can I track my order?
We will send you detailed tracking information via email.